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size: rows x pixels : 181 x 56 pixels# rows x characters (approximate) : ~ 4 x 26# Chinese characters (12x12 pixels per character) : 4 x 14Permanently-labelled feature buttons: Speaker, Mute, Volume, Avaya Menu, Hold, Conference, Transfer, Drop, Redial : YesPermanently-labelled feature buttons: Headset, Phone, Call Log, Contacts, Voicemail Message : YesPermanently-labelled Navigation Cluster (Up / Down, Left / Right, OK) : YesThe1416Digital Deskphone supports 16 administrable feature buttons on the phone itself—and a 32-button expansion module provides access to a total of 48 feature keys or speed dial buttons.Each of the buttons features a dual LED (red, green) providing explicit status for the user.For a familiar look and feel, the 1416 Digital Deskphone includes severalfixed feature keys for common telephone tasks including conference, transfer, drop, hold and mute.In addition, the 1416 Digital Deskphone includes a high-quality speakerphone, and supports a broad portfolio of wired and wireless headsets through its integrated headset jack.Context sensitive user interface along with three softkeys and a four-way navigation cluster—ideal for scrolling through the local contacts list or call logs.The viewing angle of the display on the 1416 Digital Deskphone is adjustable and measures four lines by 24 characters.Additional caller related information is displayed with active appearances for easier call handling.The display is white backlit for easier viewing in all lighting conditions.